Frequently Asked Questions

I accidentally closed the membership payment link and now I can’t find it. How do I pay?

Easy! Just click here Buy Now Button

 

I didn’t finish my renewal and now I can’t log in?

For some reason once you are in the renewal process, sportingdna does not recognise you as an active member until you are approved. Simply email membership@swancanoeclub.org.au with the subject “DISRUPTED RENEWAL” and include your full name. It is quickest if you follow the buy now link above to buy your membership before contacting us.

 

The payment system doesn’t have the membership category I’m looking for?

Unfortunately some of our categories have disappeared from the payment portal. There should be the following categories:

  • Family (Adult)
  • Family (Junior/Young Adult)
  • Adult
  • Senior
  • Junior/Young Adult
  • Boatspace
  • New Key Fob
  • Replacement Key Fob

If any of them do not appear on the payment portal, please email us to let us know.

 

I can’t remember my username to sign in?

No worries! Just email membership with the subject “PWA USERNAME” and include your full name and date of birth.

 

I want to purchase a boat space, how do I go about it? 

Head to our ‘Boat Spaces’ page, located under the heading ‘Membership’. You will need to add your name to the waiting list and sign a Boat Space Agreement form. More information can be found on the page.